I thought I would write to you and let you know what a depressing, despondent, totalitarian, dystopian nightmare you have made visiting XXXXXX shops into.
Before it was a place my wife enjoyed spending hours at browsing the shops and having lunch with friends.
After yesterday’s experience, until everything returns back to normal without restrictions, then I doubt we will be visiting again it was what can be described as such a bloody awful experience.
In every window was at least one sign with a XXXXXX logo in the top right hand corner about wearing masks. On only one did it mention or have reference to a valid and acceptable exemption under the law and this was added on by hand and this only said “under 11s exempt”.
In the relevant legislation there are a lot more exemptions than just this one and ignoring them means that your tenants, yourselves as all the signs are from your management team, and the staff on a personal level are open to prosecution under the disability discrimination legislation which can lead to fines of £5000 for the company plus costs and £9000 plus costs from the individual staff as they are personally responsible.
Further information can be found here for your management and legal teams as they seem to be particularly uninformed in this matter judging by the wording of your notices displayed in every unit:
In addition to this you do not make it clear that masks are not the only option, any face covering that covers the nose and mouth is acceptable.
You also do not make it clear that the face coverings are ONLY required in enclosed areas, the outside areas are not included in the legislation so why are there no notices in the walking areas stating “face coverings NOT required” in this area?
There are many signs that state “social distancing 2 m” or similar. This is only guidance and the Government has stated on many occasions that guidance and guidelines are not law nor are the