Has anybody else had problems making legitimate claims for holidays cancelled due to the 'plandemic'?
I ask because for the last three months I've been trying to legitimately claim against SAGA Ins for a holiday that was cancelled. Every step of the way I have had requests for more information, then a delay, then a further info request and so on. Trying to talk to anybody on the phone has been near impossible. One call resulted in me being told they were very sorry but couldn't help because the underwriters were responsible for claims. This despite Saga declaring everything was in order and I should be due a refund. Now they claim I have to complain to the underwriters - nothing to do with Saga, who apparently pass on people's complaints but don't make the information publicly available.
I planned to go to Sorrento in May - staying in a hotel and a villa during the trip. I got flight refunds via Easyjet but not refunds for the hotel - which is closed - or the villa - and am now in dispute with them. Saga don't want to know. I have heard of others having difficulties with travel insurance companies - is this happening on a wider scale?