I have made a complaint over my experience in a doctors surgery recently. I have tried to put a review on the NHS website but saw this notice.
When leaving your review, please be aware that our NHS staff are under considerable pressure during the Coronavirus (COVID-19) outbreak.
Any feedback that may cause patients to reconsider using a health provider's service will be looked at more closely than usual and may be rejected.
Also, please be aware that many health services are extremely busy dealing with coronavirus. This is affecting the way they're able to deliver services, and it may mean it's not possible for them to respond to your review. Thank you for your understanding at this difficult time.
Are they censoring reviews now? or am I wrong?